Long Distance Convention



Article 1- Parties

1.1. Seller



Tel & Email:

1.2. Receiver

Name - Surname / TC.No




Article 2- Subject

The subject of this contract, the BUYER's web site from the internet site www.erturrentacar.net reservation (eSecaret) made in the following qualifications and sales fee related to the sale and delivery of the specified product on the Protection of Consumers No. 4077 and Distance In accordance with the provisions of the Regulation on Contracts, the rights and obligations of the parties are determined.

The name of the buyer, the name, title, address, telephone and other access information of the seller; all prior information about the subject of the sale of goods and the right to use the itiraz withdrawal kullanıl and how to use this right, complaints and objections to the public authorities etc. and that it has been informed by the seller in accordance with the internet environment (ecommerce site), confirms this preliminary information in electronic environment and then orders the goods.

http://www.erturrentacar.net site information and the invoice made on the reservation made by the recipient is an integral part of this contract.

Article 3- Product / Payment / Delivery Information

The type and amount of the service / products received in electronic environment, the type, the brand / model, the sales price, the type of payment, the delivery person, the delivery address, the invoice information, the service fee is as follows. The person making the contract with the person to be contracted has to be the same. The information contained should be accurate and complete. It accepts the buyer to fully meet the damages arising from this information is not correct or deficient and also accepts any responsibility that may arise from this situation.

The SELLER reserves the right to stop the order when the BUYER gives the information that it deems necessary. The SELLER freezes the order for 15 (fifteen) days if the buyer cannot reach the BUYER from the phone, e-mail and postal address of the BUYER when he / she determines the problem in the order. The BUYER is expected to communicate with the SELLER on the matter during this time. If no reply is received from the BUYER within this period, the SELLER cancels the order to prevent damage to both sides.

Article 4- Date of Contract and Force Majeure

The date of the contract is the date the order was placed by the buyer.

Conditions that do not exist or are not foreseen at the date of the signing of the contract, which develop out of the control of the parties, or that one or both parties fulfill the obligations and obligations of the parties to fulfill their obligations and responsibilities on time, or make them unable to perform on time, force majeure (Natural disaster, war). , terrorism, uprising, changing legislation provisions, seizure or strike, lockout, production and communication facilities will be considered as significant breakdown etc.). The party of force majeure will notify the other party immediately and in writing.

During the continuation of the force majeure, the parties will not be held liable for their failure to perform their duties. If the force majeure condition persists for a period of 30 (thirty) days, each of the parties shall have the right to terminate unilaterally.

Article 5- Rights and Obligations of the Seller

5.1. Seller agrees and undertakes to fulfill the obligations imposed on the contract in its entirety except for force majeure in accordance with the Law on Protection of Consumers No. 4077 and the Regulation on Distance Contracts.

5.2. Persons under 18 (eighteen) years of age cannot make a reservation from www.erturrentacar.net. The seller shall base on the age at which the buyer has specified in the contract. However, the seller may not be liable in any way for the seller because of the wrong age.

5.2. Http: /www.erturrentacar.net is not responsible for the price errors that occur due to system errors. Therefore, the seller is not responsible for any price errors that may arise due to interventions that may be made on the website, the design or the internet site by illegal means. The buyer cannot claim rights based on system errors.

5.3. Shopping can be done by credit card (Visa, MasterCard, etc.) or bank transfer from http://www.erturrentacar.net. Orders that have not been transferred within one week of the order date are canceled. When the orders are processed, it is not the moment when the order is placed, the required collection is made from the credit card account, or the money (EFT) has reached the bank accounts. Payment methods that are not negotiated with customer service, such as paid shipping or postal checks, are not accepted.

Article 6- Rights and Obligations of Buyer

6.1. The buyer agrees and undertakes to fulfill the obligations imposed on him in the contract, except for force majeure.

6.2. The buyer agrees and undertakes that he / she will be deemed to have accepted the terms of the employment contract and make the payment in accordance with the payment method specified in the contract.

6.3. Buyer, http://www.erturrentacar.net fiyat the name of the seller, title, open address, telephone and other access information, the basic qualities of the goods subject to sale, including sales price, payment type, delivery conditions and costs, etc. all prior information about the subject of the sale of goods and the right to use the itiraz withdrawal kullanıl and how to use this right, complaints and objections to the public authorities etc. and acknowledges that this information is confirmed in electronic environment.

6.4. Depending on the previous clause, the Buyer declares that the product order and payment terms, product use instructions, precautions and warnings against possible situations, www.erturrentacar.net read and pay the order / payment / usage procedure information and provide the necessary confirmation in electronic form. .

6.5. The Buyer agrees and undertakes not to damage the product and its packaging in any manner whatsoever if it wishes to return the product it has received, and to return the original invoice and dispatch at the time of the return.

Article 7- Order / Payment Procedure


TL including VAT (total installment amounts in installments) of the products added to the shopping cart is processed by the buyer after the approval of the relevant bank card. For this reason, orders are shipped

Before order confirmation mail is sent to customer. Order confirmation mail is sent without definitive reservation.

Any problems in the process or problems that may arise with the credit card are notified to the buyer by using one or more of the telephone / fax / e-mail ways specified in the contract. If necessary, the buyer may be asked to contact the bank. When the orders are processed, it is not the moment when the order is placed, the time that the credit card account has been collected from the account or it is determined that the transfer (EFT) has reached the seller accounts.

In the event that the goods cannot be procured and / or the stock problem is encountered for an exceptionally justified reason, and if the buyer is immediately informed and approved, another goods of equal quality and price can be sent to the buyer or in accordance with the buyer's wish and choice; a new product may be sent, the product to enter the stock or other obstacle to the delivery can be waited and / or the order can be canceled.

In case the fulfillment of the obligation of delivery of the goods subject to the contract becomes impossible, the buyer is informed of this situation and the total amount paid by him and any document which undermines it, if any, is returned to him at the latest within ten days and the contract is canceled. In such a case, the buyer shall not be liable for any additional material and moral damage from the seller.


At http://www.erturrentacar.net, buyers who do not want to use credit card information in the internet environment are offered with money order orders. The buyer can choose the bank that best suits him with money order and makes the money transfer. If the EFT has been made, the account date will be taken into account. When making a transfer and / or EFT, the ın Sender Information ası must be the same as the Billing Information and the order number must be written.

In case the bank or the financial institution does not pay the product price to the Seller due to unauthorized or unlawful use of the credit card of the Purchaser after the delivery of the product by unauthorized persons not caused by the fault of the Buyer, the product delivered to the Buyer is within 10 days. to send. In such cases, the transportation costs shall be borne by the Buyer.

If the buyer chooses to pay by credit card, the BUYER accepts that the interest rates and default interest will be confirmed by the bank, and that the provisions related to interest and default interest will be applied within the scope of the oran Credit Card Agreement üt between the Bank and the BUYER, declares and undertakes.

Article 8- Shipment / Delivery Procedure


When the order confirmation mail is sent, the product / products are delivered at the time and place specified by the purchaser.


The product / products will be delivered to the buyer's address with the seller's contract. The delivery time is 30 days from the receipt of the order confirmation mail and the establishment of the contract. This period may be extended for a maximum of ten days, provided that it is notified in writing to the Purchaser in advance or with a continuous data carrier.

The products are sent to the regions where the cargo companies do not deliver the addresses.

In the areas where the Cargo Company makes delivery once a week, there may be sagging during the day specified in cases such as some social incidents and natural disasters, in case of inaccuracies and deficiencies in the referral information. The buyer cannot bear any responsibility for this hanging. If the product is to be delivered to another person / organization from the Buyer, the seller shall not be liable for the delivery of the person / organization to be delivered, the failure to accept the delivery information and / or the extra shipping costs resulting from the inaccuracy of the Buyer. If the product / products have not reached the customer within the specified days, delivery problems should be reported to the customer service immediately by using the e-mail address of info@erturrentacar.net.

In case of damaged package; Written packages should not be received and the minutes should be recorded in the Cargo Company representative. If the Cargo Company official believes that the package is not damaged, the buyer has the right to check that the package has been delivered undamaged and to request that the case be fixed again. Package It is accepted that the Cargo Company performs its duty exactly after it is received by the Buyer. If the package has not been accepted and a record has been kept, the situation should be reported to the Customer Service as soon as possible with the remaining copy of the record in the Buyer.

Article 9- Procedure for right of withdrawal and withdrawal

Product Returns:

The buyer has the right to withdraw from the contract within seven days after receiving the goods without giving any reason and without paying any penalty. In order to be able to make the return transactions in accordance with the general procedure of the 385 numbered tax procedure law, the purchaser must complete the return sections in the lower part of the two invoices of the seller which are delivered together with the goods and then send a copy to the seller together with the product. The period starts from the day of delivery of the goods to the buyer. The return price of the returned products or products must be borne by the buyer.

Buyer's wishes and / or goods prepared in accordance with his personal needs are not the right of withdrawal.

In case the buyer uses his / her right of withdrawal, the seller shall return the total price received within ten days from the receipt of the invoice with the product to him / her and the documents that undermine the consumer without any charge to the consumer.

The decrease in the value of the goods received or the existence of a reason that makes the return impossible is not an obstacle to the exercise of the right of withdrawal. However, if the value decrease or the return is not possible due to the consumer's fault, the seller must indemnify the value or the decrease in the value of the goods.

The general return period for each product is 7 days. In this period, the packaging of opened, used, destroyed and so on, the return of products in the form is not accepted. Returns must be made with the original packaging.

If any opening, deterioration, breakage, destruction, tearing, usage and other situations are detected in the product and its packaging, and if the product cannot be returned as it was delivered to the buyer, the product will not be returned and the price will not be refunded.

For product return, the situation should be communicated to the customer service as a priority. The return information of the product is delivered to the customer by the seller. After this meeting, the product should send the product to the seller with the invoice that contains the information about the return. If the return product that reaches to the seller fulfills the conditions specified in this contract, the refund is considered to be made to the buyer's credit card / account. No refund is made before the product is returned. Reflection period on credit card accounts of credit card is at the disposal of the related bank.

If the shopping is made by credit card and installment, the credit card return procedure will be applied as follows: If the buyer has sent the purchase request with the product in a number of installments, the Bank makes repayment to the buyer in installments. After the seller has paid the entire product price to the bank at one time, the refund amounts requested to be not returned to the buyer by the intervening parties in the event that the installment expenditures made from the Bank's shares are returned to the credit card of the buyer are transferred by the Bank to the accounts of the bearer by installment. If the account date of the card does not coincide with the return date, a 1 (one) refund will be reflected to the card each month and the buyer will pay the amount of the installments that have been paid before the return and will be deducted from the existing debts.

In the event that the goods and services received by the card are returned, the seller cannot pay the buyer with cash as required by the agreement with the Bank. The merchant, ie the seller, will return it through the relevant software when it comes to a return transaction, and the merchant cannot be paid in cash in accordance with the procedure detailed above, since the merchant or the merchant is obliged to pay the relevant amount to the Bank in cash or bill. A refund to the credit card shall be made by the Bank in accordance with the procedure above after the buyer has paid the Bank at a time.

Article 10-Warranty

The products used and cleaned according to the instructions for use are warranted against any manufacturing defect for a period of 2 years under the following conditions: The seller's warranty liability is only valid for consumers covered by law no. The provisions of the Turkish Commercial Code shall apply for commercial works.

Article 11 - Confidentiality

The information provided by the buyer to the seller for the purpose of making payments with the information specified in this contract shall not be shared with the third parties by the seller.

The seller shall only disclose this information within the framework of the existence of an administrative / legal obligation. Research license can be provided to the relevant authority if the seller retains the information requested by him / her in all kinds of judicial investigations documented.

Credit Card information is not stored strictly, Credit Card information is only used to ensure the provision of the authorization to the relevant banks during the collection process in a secure manner and is deleted from the system after provisioning.

Information such as the e-mail address, postal address and telephone number of the recipient is used only by the vendor for standard product delivery and information procedures. In some periods, information about the campaign information, new products, promotion information can be sent to the buyer after approval.

Article 12- Jurisdiction and Enforcement Offices in Case of Dispute

In case of a dispute arising from the application of this agreement, Consumer Arbitration Committees shall be authorized by the Ministry of Industry and Trade until the value declared in December every year and Consumer Courts in the settlement of the Seller shall be authorized.

In case the order is realized, the Buyer shall be deemed to have accepted all the terms of this agreement. ... / ... / ...

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